Politique d’expédition

📦 Shipping Policy

Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays).

Shipping Time

Shipping times vary depending on destination and carrier demand, especially during peak seasons such as Christmas.
Estimated delivery times are provided at checkout but are not guaranteed.

🎄 Holiday Shipping Notice (Important)

Due to the high volume of orders and carrier delays during the holiday season, we do not offer refunds, returns, or cancellations for orders that arrive after Christmas.

Once an order has been shipped, delivery timing is the responsibility of the carrier and is outside of our control.

By placing an order during the holiday season, you acknowledge and agree to this policy.

Non-Refundable Situations

Refunds or returns will not be issued for the following reasons:

  • Orders delivered after Christmas due to carrier delays

  • Delays caused by customs, weather, or high seasonal demand

  • Incorrect address provided by the customer

Tracking Information

Once your order ships, you will receive a tracking number via email. Please allow up to 48 hours for tracking updates to appear.

Questions or Support

If you have any questions about your order or shipping status, feel free to contact our support team before placing your order.